Order Problem

Started by JimP, December 29, 2002, 09:47:17 PM

I tried to place an online order and got an error message that \'either my username or password is not correct\'. I tried the \'forgot password\' option and I was told that my email address is not registered in the system. I tried to EDIT my account and it seemed to recognize my email address. I\'m posting here and again it seems to recognize my email address. I don\'t understand what is wrong with the system. There seems to be some confusion about what is and what isn\'t registered. Can you help? Please email me directly.
December 29, 2002, 09:47:17 PM
nicely nicely: I just checked..and you mistyped your email address \".ne\" instead of \".net\" when you opened an online account.

I just corrected it and the system is sending you an email with your password.
December 29, 2002, 10:04:09 PM
JimP: Thanks for the quick response. It\'s working great now. The original problem was mine - I typed in an incorrect Username when I logged on.
December 29, 2002, 11:39:32 PM
News: SMF - Just Installed!