Tabitha wrote:
\" Macho Uno had the best late energy ability in the race. He ran like he did the day he beat Point Given as a two year old. \"

What are you talking about? MU was life and death to hold off Point given in the Juvenile and only won due to Stevens\' scenic route-- 8 wide-- to the line.

Jerry,

Sorry for the late response, I\'m back to a weekend player for a few months and haven\'t had time to read the board.

No I didn\'t read Jim\'s post-- or at least not all the way through. My points were in regard to the original post where the thread started. That\'s where you or someone from TG talked about the seminar and made it a point to bad-mouth Ragozin.

All I\'m saying is you could have skipped that part, talked about how well it went for you guys etc. I\'m just suggesting that you take the high road, that\'s all.

I\'ve been turned around on TG because of the quality of the product and your customer service. Letters from laywers, he-said, he said arguments, anti-ragozin diatribes etc.  have all had nothing to do with it and I doubt I\'m much different than most people.

You\'re dealing with a pretty small niche market for these type of figures-- it takes a real commitment to learn how to use them effectively and few horse-players are willing to put in the time to do so-- and I just think you\'d be better offer focusing upon the postives.

The way I look at it, the ragozin boys unwillingness to provide even DECENT customer service will undoubtably be their deathnell eventually and IMHO, you\'re much more likely to pick up their disgruntled users if you accent the postives of your product and stay out of the fray as much as a possible.


It\'s just a suggestion based entirely on selfish reasons. I want to make sure one of you is still standing in 5, 10, 15, 20 years and I just think TG is more likely to be that company.

At the risk of being flamed by both sides, I have to pipe in here. Jerry, I know you consider me a Raggie, but I actually use your product more often now. ( I know, the rare animal that uses both products with confidence, strange concept around here.)

The main reasons I use your product more often is due to your company\'s markedly better customer service. I just couldn\'t bare waiting 5-6 hours to get sheets faxed to me in order to tie up my phone for 30-60mins any longer. Your online availabilty and attempts to continually improve your product-- though I still hate having the grid on the online product-- is to be commended.

I just hate this periodic harping against the big bad Raggies. I can honestly say that when I was a strict Ragozin user, I NEVER heard TG bad-mouthed. Now I\'m not so naive to think that it doesn\'t happen but it\'s hardly as wide-spread as you\'d have us believe. They are an arrogant bunch and honestly believe their numbers are substantially better. That\'s part of the reason they don\'t seem to give a hoot about customer service, let alone the competition.

If you\'d just focus upon what you bring that they don\'t-- superior customer service, online availabilty, additional features-- I think you\'d be better off. Defend your turf when necessary but this type of gratutious attack just makes you look petty.

Nevertheless, keep those great SoCAl numbers coming....