Problems with Format downloading via Excel

[Madcatty]

Hi Im Steve a newby here. When purchasing products theres an option to download using excel. When Ive tried touse this  theres a problem with formatting. When i open its just  code. Any suggestions to help fix this?
Thank You

[nicely nicely]

We don\'t offer our products in that format; only pdf. That Excel option is to download your purchase history for your financial records.

[Madcatty]

Silly Me
Thank You