Ask the Experts

General Category => Ask the Experts => Topic started by: barn rabbit on November 02, 2012, 06:18:50 AM

Title: technical help?
Post by: barn rabbit on November 02, 2012, 06:18:50 AM
can any body tell me how to get the final version of friday and saturday\'s sheets with the jockey profiles, in pp order and without all the extra horses.  I bought the pre-entries. ?????
Title: Re: technical help?
Post by: Silver Charm on November 02, 2012, 07:05:18 AM
I had the same problem. I just downloaded the Seminar then the Entries. Yes I may have been billed again but TG is very Customer Service friendly and the Pre-Entry purchase will be noted and things adjusted. Small pesty problems are probably not for now.
Title: Re: technical help?
Post by: nicely nicely on November 02, 2012, 07:14:55 AM
Yes, there was a small window when Pre-entry purchasers were double-charged. We will osrt that all out after the weekend.
Title: Re: technical help?
Post by: Bet Twice on November 02, 2012, 08:33:07 AM
How should one download the final sheets to avoid getting charged?  When I put the full SA card in my cart for today it shows $25, although I bought the pre-entries.