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Ask the Experts

General Category => Ask the Experts => Topic started by: RICH on July 13, 2020, 06:05:41 AM

Title: truoble downloading
Post by: RICH on July 13, 2020, 06:05:41 AM
Hi

I can\'t seem to open or save a purchased file, nothing happens? Red board room is ok?

Thanks
Rich
Title: Re: truoble downloading
Post by: nicely nicely on July 13, 2020, 10:03:54 AM
Occasional glitches with iPad/iPbone. Why don\'t you download it from your purchase history instead?
Email help@tg with the filename if you continue to have issues.
Title: Re: truoble downloading
Post by: dannyboy135 on July 13, 2020, 12:05:09 PM
I use google chrome and works fine. Safari doesn’t work
Title: Re: truoble downloading
Post by: RICH on July 14, 2020, 02:44:09 AM
thanks , working now
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