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Ask the Experts

General Category => Ask the Experts => Topic started by: johnnym on February 03, 2019, 09:07:57 AM

Title: Red Board Room
Post by: johnnym on February 03, 2019, 09:07:57 AM
In the red board room when I try and look at yesterday’s Gulf Card I cannot open it on either a IPad or a IPhone.
Am I doing something wrong?
Thank You
John
Title: Re: Red Board Room
Post by: nicely nicely on February 03, 2019, 02:01:10 PM
No. Occasionally, it just doesn\'t work with those devices. We have never been able to recreate the error on test systems and are always working on a fix.
Title: Re: Red Board Room
Post by: Flighted Iron on February 04, 2019, 01:38:26 PM
Are you getting a message under available products that reads \"no matches found retry\"?
Title: Re: Red Board Room
Post by: johnnym on February 04, 2019, 04:34:01 PM
Yes
Title: Re: Red Board Room
Post by: Flighted Iron on February 04, 2019, 07:12:53 PM
When that happens go back to track selection and press your selection again.
Title: Re: Red Board Room
Post by: johnnym on February 04, 2019, 07:20:18 PM
Will try it ty
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